If you need to re-activate a resigned member within the WHS™ platform you can do so by following these steps.


  1. Select Members
  2. Change status to "Current and resigned members"
  3. Add the members surname or membership number
  4. Click on "Search"


Click on the reinstate link - see following example:



You will then be prompted to confirm you wish to reinstate this lapsed member. Say OK to that and set the category as UDEF.


Lastly click on Submit and you will see the account is then active again.


You will default back to the account and see it is now active.


**Final check** -  Check your ISV software to make sure the member is also active there.